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Call Us: 01782 358426

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Email us : mobilehubstoke@gmail.com

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Branch 1: 250 Uttoxeter Rd, Stoke-on-Trent ST3 5QL
Branch 2: 56, The Strand, Longton Stoke-on-Trent ST3 2NL

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Still having questions? this might help you!

Why Should I Use Mobile Hub for a Repair?

Trusted by the Biggest Names in Tech
Mobile Hub is an official repair partner for Samsung and Google, and an Apple Independent Repair Provider—meaning your device is in expert hands, using quality-approved parts and processes

At Mobile Hub, most common repairs—such as screen replacements, battery changes, and charging port fixes—are completed in just 30 minutes, while more complex issues like liquid damage or logic board repairs may take a few hours to 48 hours, depending on the problem and parts availability. Whether you walk in or book an appointment online, we’re committed to getting your device back to you as quickly and efficiently as possible.

Before handing over your device to Mobile Hub, we recommend taking a few simple steps to keep your data safe and ensure a smooth repair process. Back up your data to the cloud or another device if possible, as some repairs may require a factory reset. Disable any passcodes, PINs, or biometric locks, or share them securely with the technician if needed for testing. Remove SIM and memory cards, and turn off “Find My iPhone” (for Apple devices) or any tracking/anti-theft features on other devices. This helps speed up the repair and ensures your data and privacy remain protected.

Yes, at Mobile Hub, all repairs come with a lifetime warranty on the parts and labour used during your repair (excluding accidental or water damage). This means you can have peace of mind knowing that if the same issue comes back due to a part or workmanship fault, we’ll fix it for free. It’s just one of the ways we stand behind the quality of our service and put our customers first.

The walk-in service at Mobile Hub is designed to be quick, convenient, and hassle-free. Simply visit any of our 38+ locations—no appointment needed. One of our friendly tech specialists will assess your device on the spot and provide a quote and estimated repair time. Most common issues, like screen or battery replacements, can be completed within 30 minutes while you wait. If the repair is more complex, we’ll let you know the expected timeframe and keep you updated throughout the process. Just walk in, drop off, and we’ll take care of the rest!

Using Mobile Hub for a repair does not automatically void your manufacturer’s warranty, but it depends on the manufacturer’s specific policy.

Yes, in most cases, even a small crack means your device will need a full-screen replacement. This is because modern smartphones are built with the glass, touch sensor, and display fused together as one unit. Replacing just the outer glass isn’t usually possible without compromising the screen’s functionality or structural integrity.